A Pioneer in Hospital E-commerce
We can proudly mention that Hospital e shop is the first in the hospital industry to introduce this business model supported by this unique technology and e-commerce platform, all at an affordable solution.
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We can proudly mention that Hospital e shop is the first in the hospital industry to introduce this business model supported by this unique technology and e-commerce platform, all at an affordable solution.
Our digital platform brings all hospital amenities directly to your personal device for unparalleled convenience and a modern ward patient and guardian experience.
Browse and purchase a variety of items from e-shop from your ward room. Get the items delivered to your ward room at your convenience.
Request housekeeping, maintenance, or any other Hospital service with just a few taps on your device.
Easily access all the information you need about our hospital facilities, activities, and trusted registered supplier promotions.
Take action immediately to make your customer Happy!
Hospital e-Shop “Review Stars” is the revolution of Hospital ward room guests Digital Reviews. Don’t wait until a customer leaves the hospital and mentions negative feedback on social media. Get customer’s feedback while they stay in the room. If there is any negative feedback, take action in real time before the customer leaves the premises. Keep all your customers satisfied before they get discharged. Help create positive memories for them to take away.
The user-friendly review option on the customer’s mobile allows them to rate services in real time. The admin panel receives these notifications instantly, allowing operators to alert and assign team members to address any negative feedback while the guest is still on the property, preventing negative reviews on social media.
A powerful and intuitive dashboard to manage your entire e-commerce operation seamlessly.
Real-time order, service, and review alerts.
Order performance evaluation with a real-time dashboard to follow ongoing orders.
Service performance evaluation with a real-time dashboard for service requests.
Team member/server alert and follow-up mobile cloud app.
Time Stamps for each action to evaluate performance.
Real-time order & service tracking with access to past records.
Comprehensive sales, item, team performance, and review reports.
Create, change, and edit unique QR codes for each room within seconds.
Unlimited users with permission controls, accessible from anywhere in the world.
Add unlimited Team Members, Servers, Supervisors, and Managers.
Select your base currency and time zone to match your location.
Create invoices with Nett rates and discounts.
Create unlimited E-shop Categories, Services, and Information pages.
Generate and export reports for records and evaluation.
No investment in additional hardware needed—just a smartphone with internet.
"Most patients and their guardians in hospitals use smart phones when they admit and stay in hospital ward rooms. Lets provide extra convenient solution to your customers. Smart 'Hospital e-shop' "
"Hospital admin places own hospital e commerce online shop unique QR code print sticker or tent card in Ward Rooms." (Unique QR per bed/ Room) "
"Patient or Guardian can use own smart phone to scan the QR code link to access Hospital e-Shop. No apps to download."
Customers can order items at convenience from the room without walking to pharmacy, shop or canteen."
Hospital admin creates own QR codes to rooms, add items to sell with prices, photos and details with delivery system and tracking system to follow 'order placement' to 'payment step' or 'delivered and generated invoice' status levels."
"Housekeeper desk, stores, shop or room service can manage and follow e-shop admin panel and deliver customers e-orders and services without any delay."
Your hospital may have a convenience shop, room service facility, Pharmacy etc., but how often patients of guardians visit these and buy? When you offer an E-shop option with a convenient solution using patient or guardian ( Customer) own mobile phones, it's very convenient for customers to see what's available to buy from the shop, Room service menu, Pharmacy, travel desk, etc. Unexpected extra sales could be generated for all these outlets. Convenient, user-friendly order placement can enhance positive customer experiences as well. Use new technology to elevate your hospital service like hospitality service.
Hospitaleshop technology is very simple to use. We provide you with a master login under a monthly renewable contract. Create hundreds or thousands of room e-shop links and QR codes within your admin panel and place them in ward rooms. You can remove or edit them as you wish. Customers do not enter their personal details into the system, only their first name, as the room number and order time are already available. So, any number of rooms can be added, and any number of servers for delivery can be assigned as per the e-shop admin package you purchase. Contact the Hospitaleshop marketing contact page for a quotation and free demo.
Yes, once the Hospitaleshop admin panel master username and password are activated, the main admin can create users to handle individual tasks. Item codes, photos, descriptions, prices, discounts, etc., can be added and edited in your own admin panel.
Yes. Until the item is delivered, the customer can see the order status: placed, processing, dispatched, and delivered.
The hospital admin can select available payment methods: Pay on delivery, Bill post to the Room option, or Pay by Credit Card. Customer can select available payment options at the time of ordering. The system will generate an e-invoice/bill immediately. Without integrating to ongoing POS or PMS Hospitaleshop can be operated as a marketing tool and convenient modern techno tool.
Yes, many performance reports can be viewed and printed for recording purposes. Sales reports, delivery timing, individual item performance, individual server performance, daily, and monthly reports, etc.
Hospitaleshop is a ready-to-use cloud software solution. You sign a monthly or yearly contract with Hospitaleshop admin. Immediately start adding your items to sell and provide the facility to your customers. Within one or two days, you can start using the new Hospitaleshop at your Hospital.
Training videos available for easy learning.
Online support for hospital admin available via WhatsApp 24/7.
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